1. Accepted payment methods
We provide secure and convenient payment options to make purchasing through our website simple and reliable.
The following payment methods are accepted:
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Visa
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Mastercard
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American Express
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Discover
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JCB
The full order amount will be charged when the order is confirmed and payment is successfully completed.
We do not offer instalment payments, financing or buy-now-pay-later options.
2. Payment security
Payments made through our website are protected by secure SSL encryption to help safeguard customers' personal and payment information.
Payment processing is handled by secure third-party payment providers. Additional customer verification may be requested to help protect transactions.
Our website does not store customers' bank account details or payment card information on its servers.
Payment transactions are handled through payment providers that follow recognised PCI DSS security standards.
3. Currency and payment processing
All orders are processed in Australian Dollars (AUD).
Prices displayed on our website are shown in AUD. Any taxes or additional charges payable will be displayed at checkout before payment is completed.
The full order amount is charged when payment is successfully authorised.
If a payment is declined or an error occurs during processing, the order will not be completed.
If you experience a payment issue, please:
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Check that your payment details have been entered correctly.
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Confirm that your card has sufficient available funds and is enabled for online transactions.
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Contact your bank or payment provider if the issue continues.
4. Contact and customer support
For questions about payments, transactions or orders, please contact our customer support team:
Email: admin@momonnihaus.com
Phone: +81 (801) 925 94 60
Address: GREEN TERRACE 201, 2073-3 TAKAO-MACHI, HACHIOJI-SHI, TOKYO 193-0844, JAPAN
Business Hours: Monday to Friday, 9:30 AM – 4:30 PM
Service Area: Australia