1. Scope of this policy
This Cookie Policy explains how we use cookies and similar technologies when customers visit or browse our website.
It applies to visitors and customers accessing our website from Australia.
By continuing to use our website, customers acknowledge that cookies may be used as described in this policy. Non-essential cookies will only be activated where the required consent has been provided.
2. What are cookies?
Cookies are small text files stored on a customer's device when they visit a website.
They help websites recognise browsers, remember preferences, improve browsing experiences and collect general information about website usage.
Some cookies are essential for the basic operation and security of our website. Others help us understand visitor activity and improve website features and performance.
3. Types of cookies we use
Our website may use the following categories of cookies:
-
Strictly necessary cookies: These cookies are essential for basic website functions, including page navigation, secure account access and checkout. Disabling them may prevent certain website features from working properly.
-
Functional cookies: These cookies remember customer preferences and settings to provide a more convenient browsing experience.
-
Analytics cookies: These cookies collect aggregated information about website visits and usage, helping us understand website performance and improve its structure and content.
Cookies that are not essential for website operation will only be used after customers have provided consent.
4. Cookie purposes and retention periods
We use cookies to:
-
Maintain the proper operation of our website.
-
Understand website traffic and visitor activity.
-
Improve website security and stability.
-
Remember preferences and enhance website functions.
There are two general types of cookies based on how long they remain stored:
-
Session cookies: These are automatically deleted when the customer closes their browser.
-
Persistent cookies: These remain on the customer's device for a set period and may be stored for up to 12 months from the date consent is provided, unless deleted earlier.
5. Managing cookie preferences
When customers first visit our website, a cookie notice may provide options to:
-
Accept all cookies.
-
Reject non-essential cookies.
-
Customise cookie preferences.
Customers can change or withdraw their consent at any time through available website cookie controls or their browser settings.
Withdrawing consent will stop future use of the non-essential cookies covered by that consent. It does not affect processing that has already taken place.
Disabling certain cookies may affect some website features or functions.
6. Contact and customer support
For questions about cookies, website tracking or personal information, please contact our customer support team:
Email: admin@momonnihaus.com
Phone: +81 (801) 925 94 60
Address: GREEN TERRACE 201, 2073-3 TAKAO-MACHI, HACHIOJI-SHI, TOKYO 193-0844, JAPAN
Business Hours: Monday to Friday, 9:30 AM – 4:30 PM
Service Area: Australia